Program Announcement

  
 

date

Wednesday, March 24, 2010
5:30 PM

agenda

5:30 to 6:00 PM Networking and Refreshments
6:00 to 6:30 PM Chapter Business
6:30 to 8:00 PM Program Meeting

location

TIES, 1677 Snelling Ave. N., Saint Paul M 55108

  
 

MNISPI March Chapter Meeting
How Can New Supervisors Improve Staff Performance?

Presented by Miki Lane - Author, Professor, International Speaker

about the presenters

Miki Lane, Ph.D., CPT, is a senior partner for MVM Communications in Montreal - a leading developer, producer and deliverer of performance improvement products and services. At MVM, Miki is responsible for the conceptualization process and conducting performance consulting and reviews throughout the process. He also performs executive briefings, delivers training, is responsible for new business, and is involved in the formative and summative evaluation of projects.

Miki has written articles and chapters for industry publications, and was an author and part editor of both the first and second Handbook of Human Performance Technology (1999, 2003). He frequently presents at the International ISPI Conferences, has twice served on the ISPI Board, and is the new President-Elect of ISPI. He received the Distinguished Service Award from ISPI in 1999. He is an adjunct professor at McGill University in the Centre for Teaching and Learning.

about the topic

Program Overview
New front-line supervisors face a myriad of challenges and frequently are unprepared for their new role. They no longer are valued for the skills and expertise as a major contributor to the organization, but as someone who holds others accountable for their performance.

The focus of this program is to leap directly into the heart of performance issues a new front-line supervisor faces. Miki will draw from his latest book, Stepping-Up: A Road Map for New Supervisors (2008) from John Wiley and Sons, and his consulting and teaching background to address the performance components of the supervisory role, and the model and tools used for performance improvement.

Program Objectives:
-Participants will gain a deeper understanding of the Human Performance Technology (HPT) model and how it works.
-Participants will be able to describe tools and resources used by supervisors to improve staff performance.


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Directions to TIES

Click here to view a map

Northbound and Southbound 35W

Take the Cleveland Ave. S. exit to Larpenteur Ave. Turn left onto Larpenteur, continue east eight-tenths of a mile. (TIES Larpenteur parking lot is located just past the State Fairgrounds parking entrance.) Take a right at the garage on the premises. Drive to parking lots west of garage or on south side of the main building.

 

 

Enter TIES through the Training Center entrance (west entrance).

Northbound Snelling Ave. (MN 51) from Interstate 94

Take the Snelling Ave. N. exit. Go north on Snelling for nearly three miles to Hoyt Ave. Take a left onto Hoyt Ave. and a right onto Snelling Drive frontage road, continue north one block to parking lots west of garage or on south side of the main building.


Enter TIES through the Training Center entrance (west entrance).

 

  

If you have a question, please contact a  MNISPI Board Member.

 

Last updated: 11/02/2008 RNA