The Human Performance Technology (HPT) Model


Susan Taylor



Tuesday, September 15


6:30-7:45pm CST



Meeting number: 145 417 6460  

Meeting password:    SMzqQrW3Y62   


Join by phone 
+1-415-655-0003 US Toll 
Access code: 145 417 6460 


Free - Pre registration not required

Program Overview

The Human Performance Technology (HPT) Model is a tool to help performance specialists analyze a performance problem, determine its cause, select appropriate solutions, and implement those solutions. The model also includes evaluation and change management components.


This presentation briefly traces the evolution from training to a focus on performance improvement. It introduces the ISPI HPT model and key tools at the core of the HPT philosophy such as Geary Rummler’s Levels of Performance and Tom Gilbert’s BEM and PROBE models.


This program will focus on:

• A brief overview of HPT and the need for a model.

• Performance Analysis of Need or Opportunity

• Intervention Selection, Design, and Development

• Intervention Implementation and Maintenance

• Evaluation

About our Presenter

Susan Taylor was a long-time member and past-president of MnISPI and was a member of both the Consultant and Book Banter special interest groups. She was owner and principal consultant of SST Enterprises, Inc. and was an independent consultant for more than 25 years, specializing in instructional design and development, elearning, and performance improvement consulting.


Previously she was a pioneer in the e-learning field, worked as a consultant for both Control Data’s PLATO and WICAT e-learning systems and managed a profitable courseware development and education consulting department.


Susan received her master’s in Educational Research and Testing and doctorate in Instructional Systems from Florida State University. She taught the ASTD HPI Certification course – Selecting Interventions - at the University of Minnesota and has designed and facilitated several performance improvement courses for Capella University. 


© 2020 by MnISPI. Proudly created with